Shipping and Delivery

Delivery Policy

Introduction

Welcome to ChannelManager India. This Delivery Policy outlines the procedures and guidelines regarding the delivery of our Software as a Service (SaaS) products. Please read this policy carefully to understand our practices.

Service Delivery

Digital Delivery

Our services are delivered digitally. There are no physical products shipped.

Upon successful subscription or purchase, users will receive access to our services online through our platform.

Account Setup and Access
Account Creation

Once the purchase is confirmed, users will receive an email with instructions to set up their account.

Users must follow the instructions to create a username and password to access the services.

Access Credentials

Access credentials (username and password) are personal and must not be shared with others.

Users are responsible for maintaining the confidentiality of their access credentials.

Delivery Timeframes

Immediate Access

After the payment is processed, access to the service is typically granted immediately or within a few hours.

In rare cases, it may take up to 24 hours to activate your account and provide access.

Delays in Access

If there are any delays in service activation, users will be notified via email.

Users can contact our customer support team for any issues related to account access.

Notifications

Confirmation Email

Users will receive a confirmation email upon successful purchase or subscription, which includes details of the service and access instructions.

Service Updates

Any updates or changes to the service will be communicated to users via email or through notifications on our platform.

Customer Support

Support Channels

Our customer support team is available to assist with any issues related to service access and delivery.

Users can contact us via email or phone for support.

Contact Information

For any questions or assistance regarding service delivery, please contact us at:

Email: hello@channelmanager.co.in