TERMS & CONDITION

TERMS & CONDITION

This site is owned and operated by See Our Australia referred to in this document as ChannelManager Australia. All content enclosed under in the site is the copyright property of ChannelManager Australia, or its subsidiaries or affiliated companies and/or third party licensors. None of the content from the Web site owned, operated, licensed, or controlled by ChannelManager Australia may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.

All trademarks, service marks, trade names and trade dress are proprietary to ChannelManager Australia. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information without our prior express written consent.

You are restricted from doing the following without prior consent:

PRIVACY AND SECURITY

Your acceptance to the mentioned terms and conditions also ensures your consent to adhere to our Privacy Policy and the privacy policies relevant to your country of operation.

SERVICES AND CONTENT

ChannelManager Australia will utilize its reasonable commercial efforts to provide the services through our website subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages ChannelManager Australia does not assume any responsibility for malfunctioning of software, hardware, internet or failures caused by technical or human error & or delays in e-mails, postings, overbookings, connections or any other security issues. channelmanager.com.au will assume no liability or responsibility for any delay, interruption, or downtime.

ChannelManager Australia strives to ensure quality and accuracy but still the site may include some technical or typographical inaccuracies, or the information provided may not be complete, current, or applicable to your particular situation. Hence ChannelManager Australia has no liability or responsibility for any errors or omissions.

ChannelManager.com.au does not assume any responsibility for malfunctioning of software, hardware, internet etc or failures caused by technical or human errors & / or delays in mails, postings, connections etc or any other security issues.

Though we do everything possible to exclude viruses from the site but cannot ensure that the Site will be at all times free from viruses or other destructive software. We shall not be liable for any damages or viruses that may infect your computer or other device on account of your access to or the use of ChannelManager Australia.

This site may contain hyperlinks to web sites operated by parties other than ChannelManager.com.au. We explicitly disagree to any responsibility whatsoever for the accuracy, content, or availability of information found on third party sites that link to or from the Site. We disclaim any warranties regarding the security of any personal information including credit card and other related information you might be required to submit to any third party, and you hereby irrevocably waive any claim for liability for damages with respect to such sites and third party content.

As updating between some Online Travel Agents depends on third party websites, situations may occur where the connection is interrupted or stopped due to changes at the third-party site. ChannelManager Australia would immediately take steps to resolve the issue but time required to resolve the issue depends on the changes made on the 3rd Party Online Travel Agent sites and is not the responsibility of ChannelManager Australia and would require manual updating by the property in the meantime.

The responsibility of credit card storage compliance belongs solely with the property. All credit card information and guest details located within your ChannelManager system become the responsibility of the property to protect and ensure security of all information. It is important that you guard your system and not provide system login information or access to credit card and guest details to anyone unauthorised. Credit card and guest information automatically or manually entered into the system should be stored and protected in line with international credit card storage compliance and Privacy Policy regulations. Credit card details will be permanently removed from the channel manager system automatically 6 months after the booking if still recorded in the system.

ChannelManager is responsible for storing and transmit card information securely as per the PCI DSS standards. The responsibility of Card Data that are accessed by the property's authenticated user belongs to property and property is responsible to protect and ensure security of all information.

INTELLECTUAL PROPERTY

This Site is the sole and exclusive property of Channel Manager Australia and retains all rights, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the Site. Any unauthorized use, reproduction or modification of this Site may violate such laws.

ChannelManager.com.au, ChannelManager.co.id, Channelmanager.lk and Channelmanagerasia.com and each of their logos are trademarks of Channel Manager Australia. All rights reserved. All other trademarks appearing on ChannelManager.com.au and associated sites are the property of their respective owners.

DISCLAIMER OF WARRANTY

ChannelManager Australia disclaims any warranty regarding the usage of Site, Content, or Services, all of which are provided on an “as is” basis. ChannelManager Australia expressly disclaim any representation or warranty that the Site will be free from errors, viruses or other harmful components, that communications to or from the Site will be secure and not intercepted, that the Services and other capabilities offered from the Site will be uninterrupted, or that its Content will be accurate, complete or timely.

LIMITATION OF LIABILITY

Under no circumstances will ChannelManager Australia be under any liability to any party for any direct or indirect damages for any use of this site.

INDEMNIFICATION

You agree to indemnify Channel Manager Australia its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, in violation of this Agreement and/or arising from a breach of this Agreement.

TERMINATION

ChannelManager Australia has the rights to cancel, terminate, modify or suspend the Site or any portion thereof and void Information at our sole discretion; if for any reason the site does not run as intended or is affected by problems like infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the reasonable control of ChannelManager Australia.

JURISDICTION

These Terms and Conditions will be governed and be construed in accordance with the policies of ChannelManager Australia not without affecting any principles of conflicts of law. Except as otherwise described, all materials in this site are made available only for informational purposes. Your acceptance of terms and conditions also ensures that in case any action arising out of or relating to the terms of this Agreement shall be filed only by ChannelManager Australia and you consent to the personal jurisdiction of such courts for the purposes of litigating any such action. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

CHANGES

ChannelManager Australia reserves the right to change any aspect of the site without any prior notice. The changes might include deletions, updates, suspension, upgrades or additions of certain services or features. You agree that we will not be liable in any way for delay or other damages that might result from such changes. ChannelManager Australia might also change fees for certain services or establish or change general practices and limits concerning certain services without any prior information.

CONTACT INFORMATION

If you have any queries or concerns related to these Terms or if you need further assistance with respect to access / use of the Site you may contact us on below mentioned addresses. We will attempt to respond to your questions or concerns promptly after we receive them.

 E-mail: help@channelmanager.com.au
DPS

Upon the Guest's check-in, you must obtain the Guest's signature and sight the Guest's photo identification and or passport (plus the original credit card used to make booking) to confirm their identity matches the name specified for the payment and booking. You must retain a copy of the Guest's signature, photo identification or passport on file for a period of six months from the date of the payment transaction. You agree to provide these records to us if requested as this procedure helps to protect everyone’s interests. In the event of a charge-back, if you are unable to provide the above details to us we may not be able to adjust or reverse payment to you in accordance with the regulations of the involved financial institution.

Privacy Policy

Book A Room, the provider of this booking engine is committed to protecting your Personal Information, and ensuring its privacy, accuracy and security. We handle your personal information in a responsible manner in accordance with the Privacy Act 1988 (Act) and the Australian Privacy Principles (APPs) and abide by the EU General Data Protection Regulation. You do not have to provide us with your personal information. However, if you do not, we are unable to process this booking. By using this booking service, you allow us to share your information with the service provider you are booking with. We do not share this information with any third-parties at any stage. By visiting this website or giving us your personal information, you agree to your information being securely collected, stored, used and disclosed to the provider of the service you are booking. For more information on how they protect your Personal Information please contact them directly.